Business Development Representative
We usually respond within a week
About us
SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings.
Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life.
Please note this role is remote focused on the North East / North West of England
About the role
The Business Development Representative (BDR) drives revenue through new business sales, creates excellent customer relationships to maximise every opportunity, and meets sales targets with a solution selling approach across the SFG20 product portfolio.
- To act as an ambassador for SFG20, maintaining a positive and professional image to build and maintain customer relationships.
- Follow up leads generated by Marketing and Outbound sales, alongside the generation of own leads and opportunities to generate sales.
- Deliver compelling product presentations and demonstrations to showcase how SFG20 products fulfil customer needs.
- Develop and implement a thorough question and answer session at each appointment and, utilising all information shared, develop a solution-selling approach that adds value to the business relationship.
- Achieve exceptional high levels of customer engagement and satisfaction to increase sales revenue and customer lifetime values.
- Identify business decision makers and work to negotiate and close new business deals
- Ensure that all sales activity and communications are logged in the CRM system efficiently, timely, and in adherence to team procedures.
- Create weekly/monthly forecasts on revenue to budget and produce end-of-month reports on revenue and market performance.
- Ensure sales procedures are clearly defined and adhered to, including maintaining and keeping the CRM system fully up-to-date.
- Assist with training new team members and ensure knowledge is shared with other customer-facing teams.
- Attend relevant events and conferences organised by SFG20 or other organisations, and provide a professional service including set up, information gathering, software demonstrations and group presentations.
Essential experience
- 3+ years of experience in relevant Sales/ SDR/ BDR role, with a history of consistently exceeding targets and top performance.
- Experience of selling SaaS/ technology solutions B2B in a high-performance sales environment, to mid-market or enterprise companies.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with potential clients.
- Strong prospecting skills: you can identify and qualify leads in collaboration with our SDR and Marketing teams.
- A deep understanding of the customer journey and the ability to tailor your approach to each client's needs.
- A strong work ethic, with the ability to manage your time effectively and prioritise tasks.
- Experience with CRM software (HubSpot or similar)
Desirable
- A background in construction, property management, facilities management, or IT SaaS
Additional Information
All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks.
Our Benefits:
- 🏖 26 days holiday + Bank holidays + buy up to 5 days
- 🏥 Private Medical insurance with BUPA
- 🏡 Remote/Hybrid first policy
- 💙 Employee Assistance programme with WeCare
- 👨👩👧 Enhanced statutory payments
- 🏋️♂️ Gym Discounts
- 🚀and more!
Equal opportunities for everyone
Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work!
We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work.
We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.
If there’s anything we can do to accommodate your specific situation, please let us know.
- Department
- SFG20
- Locations
- Newcastle upon Tyne, Old Mansion House, Remote
- Remote status
- Fully Remote
About BESA
For Better Buildings
For more than 100 years, BESA (The Building Engineering Services Association) has been driving excellence so everyone can expect and experience better buildings, and better buildings support better lives.
We were formerly known as the Heating and Ventilating Contractors’ Association (HVCA).
As a trade body and membership organisation, we’re here to help our members and their customers deliver or specify better building engineering services and a better built environment.
Interested? Check out our website at www.thebesa.com!
Business Development Representative
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